Frequently Asked Questions

  • How do I get access to the free content?

    The apps (Heat apps) for accessing free content do not come pre-installed on the box but after you go through the setup process, the homepage will prompt you to install the apps. It’s very straightforward and easy to follow for your convenience!

  • Does the library update?

    Yes, the Heat apps automatically update their libraries consistently, so you always have access to the newest content!

  • Does it have netflix originals?

    You bet! Originals from all major streaming services are available on the Heat apps!